Workforce Services Manager Jobs at Accenture in Muntinlupa, Metro Manila
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Accenture is thrilled to announce job openings for the position of Workforce Services Manager in the Muntinlupa area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Accenture, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Accenture.
Job Information
Company: | Accenture |
Position: | Workforce Services Manager |
Region: | Metro Manila, Muntinlupa - Metro Manila |
Education: | Confidential |
Salary: | PHP 14.100 - PHP 43.000 per Month |
Job Type: | Full-time |
Job Description
Accenture is currently seeking a highly skilled and experienced Workforce Services Manager to join our team. As an industry leader in workforce management, we are looking for someone who can effectively lead our WFM and AP/QA functional teams.
Responsibilities:
- Manage the WFM AP and QA cost structure and budget
- Support the Command Center leads for sales and RFP responses, assisting with sales material, quotes, demos, and tours
- Identify opportunities to expand the WFM AP and QA service offering into additional contracts
- Ensure delivery on all contracts and SLAs
- Drive cost reduction and explore shared services model
- Industrialize BST across all contracts
Requirements:
- Minimum 12 years of overall experience with at least 5 years in a leadership capacity (BPO or non-BPO)
- Well-rounded in all WFM aspects including RTA, Forecasting, Scheduling, and Capacity Planning
- Proficient in manual and tool-based forecasting, scheduling, and capacity planning
- Excellent stakeholder management and financial skills
- Ability to handle multiple projects simultaneously
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Metro Manila |
City | Muntinlupa |
Full Address | Cyberzone, Accenture, Axis Tower One Northgate, Filinvest City, Alabang, Muntinlupa, 1781, Philippines |
Google Map | Google Map |
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