Workforce Services Specialist Jobs at Accenture in Mandaluyong, Metro Manila

Accenture is thrilled to announce job openings for the position of Workforce Services Specialist in the Mandaluyong area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Accenture, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Accenture.

Job Information

Job Description

Responsibilities:

• Responsible for coordinating and guiding Intraday Teams to ensure focus on Profitability, Resource Planning, day-to-day schedule adjustments, real-time service issues, RTA activity, adherence and schedule compliance, and provide key reporting details.
• This position needs to be aware of the financial situation of the account being handled and needs to drive profitability by resource optimization and cost reduction in collaboration with Operations and other departments.
• This position needs to drive high client satisfaction by managing service levels situations and providing staffing, scheduling, and Real-Time Adherence solutions.
• This position increases employee satisfaction through accurate adherence and compliance tracking and enhances company profitability through utilization optimization and intra-day analysis.
• Manages internal and external audit with processes and controls.
• Responsible for the development of resources under his/her span.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address