Workforce Specialist Jobs at Valor Global in Biñan City, Laguna (province)
Valor Global is currently seeking applicants for the position of Workforce Specialist in the Biñan City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Valor Global operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Valor Global |
| Position: | Workforce Specialist |
| Region: | Biñan City - Laguna (province), Laguna (province) |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
Job description:
- Responsible for long-range planning and real-time performance analysis.
- Monitor queue and schedule adherence to impact SLAs.
- Prepare reports and recommendations, analyze data.
- Develop reports/systems for Service Level Agreement.
- Generate reports for clients/accounts regularly.
- Coordinate with teams on various tasks.
- Manage absences, sick leave, and staffing issues.
- Notify management of unexpected spikes in work.
- Ensure timely and accurate report submissions.
Qualifications:
Bachelor’s/College Degree or equivalent.
1-2 years of Real-Time Analyst experience required.
Strong English communication skills.
Proficient in Excel, PowerPoint, and workforce management systems.
Full-time, Permanent job type.
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th-month salary
- Overtime pay
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Laguna (province) |
| City | Biñan City |
| Google Map | Google Map |
Job Application Information
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