Philippines Jobs

Zendesk CSR Jobs at SPLACE in Davao City, Davao Region

SPLACE company logo
Published 2 months ago

SPLACE is currently accepting applications for the position of Zendesk CSR in the Davao City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

SPLACE operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:SPLACE
Position:Zendesk CSR
Region:Davao City - Davao Region, Davao Region
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

SPLACE is seeking a Customer Service Representative to provide exceptional support to our customers via email. As part of our team, you will need strong communication skills, patience, and the ability to resolve inquiries effectively.

Main Responsibilities:

  • Ensure Client Satisfaction
  • Resolve customer questions and track them in Zendesk
  • Data entry into our booking system
  • Handle complaints and escalate as needed
  • Assist queries from other departments

Requirements:

  • Fluency in English
  • Excellent communication skills
  • 1 year of Customer Service experience
  • Familiarity with Zendesk
  • Multitasking ability in a fast-paced environment
  • Microsoft Office proficiency
  • Passion for football/rugby is a plus

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Davao Region
City Davao City
Full Address Davao City, Davao del Sur, Philippines
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Job Application Information

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Company Information

SPLACE

SPLACE is a renowned creative agency based in the Philippines. With a team of talented individuals, SPLACE caters to clients from various industries, providing innovative and effective solutions for their marketing and branding needs. From creative concept development to digital marketing strategies, SPLACE combines expertise with cutting-edge technology to deliver exceptional results. With a commitment to excellence and customer satisfaction, SPLACE has established itself as a trusted partner for businesses looking to elevate their brand presence and engage their target audience in the dynamic Philippine market.