Pakistan Job

Customer Success Specialist Jobs at NielsenIQ in Karachi, Sindh

NielsenIQ
Published 7 hours ago

NielsenIQ is excited to announce openings for the position of Customer Success Specialist in Karachi. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At NielsenIQ, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with NielsenIQ.

Job Information

Company:NielsenIQ
Position:Customer Success Specialist
Region:Karāchi - Sindh, Sindh
Salary:PKR 55.000 - PKR 220.000 per Month
Job Type:Full-time
Industry:Market Research

Job Description

We are seeking a Customer Success Specialist to ensure client satisfaction, increase product adoption, and minimize churn through proactive onboarding, training, and continuous support.

Responsibilities include building strong client relationships, diagnosing and resolving technical and account issues, monitoring customer health metrics, communicating feedback to internal teams, and guiding customers to achieve their objectives.

Qualifications: 1–2 years in customer-facing roles, excellent verbal and written communication, strong problem-solving ability, experience with CRM systems, and a data-driven mindset. We offer competitive compensation, remote-friendly flexibility, and opportunities for professional growth within a collaborative team.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Application Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company address

Province Sindh
City Karachi
Full Address Federal B. Area, Karachi
Google Map Google Map

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Company Information

NielsenIQ

Industry: Market Research

NielsenIQ is a prominent market research and data analytics company operating in Pakistan. With their dedicated team of professionals, they offer comprehensive insights into consumer behavior, demographics, and market trends. Using advanced analytics tools and methodologies, NielsenIQ empowers businesses to make informed decisions and optimize their strategies. From understanding customer preferences to forecasting market dynamics, their data-driven solutions provide valuable insights for companies across industries. With a focus on accuracy and reliability, NielsenIQ plays a crucial role in shaping the business landscape in Pakistan by unraveling the complexities of consumer data.