Pakistan Job

Customer Support Specialist (Afternoon Shift) Jobs at Planlab Solutions in Lahore, Punjab

Planlab Solutions
Published 7 hours ago

Welcome to our job portal. Planlab Solutions is offering exciting opportunities for the position of Customer Support Specialist (Afternoon Shift) in Lahore. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Planlab Solutions, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Planlab Solutions. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Planlab Solutions
Position:Customer Support Specialist (Afternoon Shift)
Region:Lahore - Punjab, Punjab
Salary:PKR 35.000 - PKR 50.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are seeking a Customer Support Specialist for the afternoon shift (2:00 PM–10:00 PM). Responsibilities include handling customer inquiries by phone, email, and chat; resolving and documenting issues; and escalating complex cases as needed. Applicants must have at least one year of customer service experience, strong English communication skills, effective problem-solving ability, basic computer literacy, and availability for the specified shift. CRM experience and the capacity to multitask under pressure are preferred. We offer competitive compensation, comprehensive training, and a collaborative work environment. Ideal candidates are customer-focused, organized, and able to meet performance KPIs.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Application Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company address

Province Punjab
City Lahore
Full Address Gulberg Main Boulevard, Lahore
Google Map Google Map

Job Application Information

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Company Information

Planlab Solutions

Planlab Solutions is a leading IT consultancy and software development company based in Pakistan. With a mission to empower businesses through innovative technological solutions, Planlab offers a wide range of services including web and mobile application development, e-commerce solutions, cloud computing, and digital marketing. With a team of highly skilled professionals, Planlab has successfully delivered projects for both local and international clients, helping them streamline their operations, increase efficiency, and enhance customer experience. Committed to excellence and customer satisfaction, Planlab Solutions continues to drive digital transformation and provide cutting-edge solutions that drive growth and success for businesses in Pakistan and beyond.