Pakistan Job

Customer Service Representative Jobs at The leads solutions in Karāchi, Sindh

The leads solutions
Published 11 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

The leads solutions is currently seeking applicants for the position of Customer Service Representative in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

The leads solutions operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:The leads solutions
Position:Customer Service Representative
Region:Karāchi - Sindh, Sindh
Seniority Level:Mid-Senior level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time

Job Description

Role Description:

This is a full-time on-site role for a Customer Service Representative located in Karachi. As the Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner, maintaining accurate and up-to-date customer records, and collaborating with cross-functional teams to ensure customer satisfaction. Additionally, you will be expected to work collaboratively with your colleagues to ensure a seamless customer experience.

Qualifications:

  • Excellent written and verbal communication skills
  • Demonstrated ability to multitask, prioritize, and manage time effectively
  • Strong problem-solving and decision-making skills
  • Ability to work effectively in a team environment
  • High degree of customer orientation and empathy
  • Proficiency in Microsoft Office Suite and CRM software
  • Bachelor’s degree or equivalent work experience
  • 1-2 years of customer service experience in a similar role preferred

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

The leads solutions

The Leads Solutions is a leading media company based in Pakistan. With a strong focus on delivering exceptional results, this dynamic organization offers a comprehensive range of media writing services, catering to a diverse clientele. From engaging articles and persuasive copywriting to well-researched content and captivating blog posts, their team of skilled writers ensures quality and creativity in every project. The Leads Solutions strives to exceed client expectations by providing innovative media solutions that are tailored to specific needs. With their expertise, dedication, and commitment to delivering excellence, The Leads Solutions is a trusted partner for all media writing requirements.