Pakistan Job

Client Onboarding Specialist Jobs at ibex. Pakistan in Karachi Division, Sindh

ibex. Pakistan
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ibex. Pakistan is currently accepting applications for the position of Client Onboarding Specialist in the Sindh area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Business Development, Customer Service, & Sales skills and have a minimum of Associate in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

ibex. Pakistan operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:ibex. Pakistan
Position:Client Onboarding Specialist
Region:Karachi Division - Sindh, Sindh
Job Function:Business Development, Customer Service, Sales
Seniority Level:Associate
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Ibex, on behalf of one of its global clients, is seeking a talented and dedicated Client Onboarding Specialist to join their team. As a Client Onboarding Specialist, you will be responsible for:

  • Owning and managing customer relationships from the point of sale through successful implementation
  • Creating initiatives that drive successful product implementation
  • Developing measurements to analyze the impact of successful implementation
  • Assisting customers in identifying their needs and managing timelines to achieve value realization
  • Acting as a liaison between sales and operations to meet customer expectations
  • Ensuring prompt response to customer emails, chats, and calls
  • Scheduling and facilitating video and phone calls during the onboarding process
  • Building content and resources to drive product adoption among customers and organizations
  • Becoming an expert in the product to educate both internal and external stakeholders

Requirements:

  • Bachelor’s degree in Marketing/Sales
  • Relevant experience in client onboarding
  • Global exposure
  • Excellent verbal and written communication skills
  • Comfortable working in evening/night shifts

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karachi Division
Full Address ibex. Pakistan، ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahrah-e-Faisal Rd, Block B Sindhi Muslim CHS (SMCHS), Karachi, Karachi City, Sindh, Pakistan
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Company Information

ibex. Pakistan

Ibex is a prominent outsourcing company based in Pakistan. With its headquarters in Islamabad, the company offers a wide range of services in the customer experience and business process outsourcing industry. Ibex specializes in providing exceptional customer support, technical support, sales, and back-office solutions to its clients globally. With its state-of-the-art infrastructure, highly skilled workforce, and commitment to delivering excellence, Ibex has earned a reputation for being a trusted partner for organizations seeking reliable outsourcing solutions. The company’s dedication to innovation, quality, and customer satisfaction has positioned Ibex as a leader in the outsourcing industry in Pakistan.