Team Lead – International Contact Center Jobs at Abacus in Islamabad, Islāmābād
This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Abacus is currently accepting applications for the position of Team Lead - International Contact Center in the Islāmābād area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Information Technology skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Abacus operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Abacus |
| Position: | Team Lead - International Contact Center |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
As a Team Lead, your role is to manage the flow of incoming leads, qualify leads during calls, carry out product demos, and manage the team of sales evaluating their skills to convert leads into sales.
Candidates with experience in B2C campaigns like insurance, electricity, and Dish TV will be preferred.
Responsibilities:
- Coordination of clients’ concerns and adjustment of the services or products to the clients’ needs
- Resolving of any issues on the clients’ site and cooperation with respective other departments
- Identification of new business opportunities by monitoring inbound marketing channels and activities
- Maintenance of existing and building of new relationships by providing any necessary support and recommendations on new opportunities
- Ensuring a high-performing customer service system
- Monitoring performance and analyzing reports to derive improvement plans
Education and Experience:
- Graduation Degree in business, marketing, or any other related field
- Overall 3-4 years and minimum 1 year of experience in managing a team of Customer Support Representatives
- Strongly developed networking, communication, and analytical skills
- High customer-orientation and business acumen
Salary:
80,00 – 120,00
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | f6, Abacus International Islamabad, office #208 2nd floor, d0ssul arcade,plot, 47-w Jinnah Ave, Blue Area, Islamabad, 44010, Pakistan |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
