Quality Assurance Officer Jobs at Abacus in Lahore District, Punjab
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Abacus is thrilled to announce job openings for the position of Quality Assurance Officer - Contact Center in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Quality Assurance skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Abacus, we operate in the IT Services and IT Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Abacus.
Job Information
| Company: | Abacus |
| Position: | Quality Assurance Officer |
| Region: | Lahore District - Punjab, Punjab |
| Job Function: | Quality Assurance |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are looking for a Quality Auditor to join our team for a customer support project for ride-hailing services. The Quality Auditor will be responsible for evaluating calls and sharing insights on customer experience.
Responsibilities:
- Evaluate calls and provide feedback to the customer support team.
- Identify areas of improvement in the customer support process.
- Analyze customer feedback and provide insights to the management team.
- Develop and implement quality assurance policies and procedures.
- Train customer support representatives on quality assurance best practices.
Requirements:
- 6 Months- 1 Year of experience in Customer experience quality assurance.
- Excellent English communication skills and interpersonal skills.
- Strong analytical and problem-solving skills.
- Strong grip on Microsoft Office/G-suite.
- Ability to work independently and as part of a team.
Industry: Information Technology & Services
Employment Type: Full-time
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Lahore District |
| Full Address | ABACUS INTERNATIONAL - Nebosh IGC Course Lahore Pakistan, Building # 9, Haq Bahoo Street, Judicial Colony Phase 1, Raiwind Rd, Thoker Niaz Baig, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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