Pakistan Job

Chat Support Agent Jobs at BPOXpert in Lahore District, Punjab

BPOXpert
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

BPOXpert is currently accepting applications for the position of Chat Support Agent in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

BPOXpert operates within the Outsourcing and Offshoring Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:BPOXpert
Position:Chat Support Agent
Region:Lahore District - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through chat.
  • Acknowledging and resolving customer complaints.
  • Having in-depth knowledge of our products to answer customer questions.
  • Coordinating and communicating with colleagues when necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensuring customer satisfaction and providing professional customer support.

Requirements:

  • Good Communication Skills
  • Comfortable using computers.
  • Experience working with customer support.
  • Ability to stay calm when customers are stressed or upset.

Salary: 40,00

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore District
Full Address BPO Xperts - BPO And Call Center Services Provider Company، 1st Floor, 737 Building, Abdul Haque Road, Phase 2 Johar Town، Sector G-4, Lahore, 54782, Pakistan
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Company Information

BPOXpert

BPOXpert is a leading business process outsourcing (BPO) company based in Pakistan. With a vision to become the global hub for outsourcing services, BPOXpert excels in providing high-quality customer support, IT services, and back-office solutions to clients from around the world. Through a skilled workforce and cutting-edge technology, BPOXpert enables businesses to enhance their productivity, reduce costs, and improve customer satisfaction. With a focus on innovation, efficiency, and professionalism, BPOXpert is dedicated to driving Pakistan’s outsourcing industry forward and establishing the country as a key player in the global BPO market.