Customer Service Representative Jobs at WeBring in Lahore, Punjab
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Welcome to our job portal, where WeBring is offering exciting employment opportunities for the position of Customer Service Representative in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with WeBring, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with WeBring. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | WeBring |
| Position: | Customer Service Representative |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Join our dynamic team at WEBRING and become an integral part of our journey towards excellence. We are currently seeking a Customer Service Representative, with a specialized focus on the Swiss market, to contribute to the success of our innovative Digital Business Solutions.
SENIORITY LEVEL: Professional
FUNCTION: Digital Business Solutions
LOCATION: Lahore, PK
ROLE POSITIONING AND OBJECTIVES
As a valued member of our team, you will play a crucial role in shaping the success of our Contact Centre. Your primary responsibility as a customer representative will be to assist consumers with inbound/outbound interactions, addressing general queries related to our diverse range of products and campaigns.
WHAT YOU WILL BE ACCOUNTABLE FOR
- Handle daily interactions from consumers via phone and emails.
- Stay updated on the latest product knowledge and campaigns provided by the marketing team.
- Ensure compliance with service level agreements.
- Provide support and assistance in process documentation.
- Adhere to the assigned schedule, covering the hours of operation.
ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE
Experience Required
- Proficiency in English.
- 2 years of working experience, preferably in a contact centre/customer service role.
- Hands-on experience with inbound/outbound interactions through phone and emails.
Technical / Functional / Leadership Skills Required
Proficient in selling, negotiations, objection handling, and effective probing skills.
- Proven information accuracy and attention to detail.
- Strong analytical problem-solving skills.
- Demonstrated relationship management skills, both internal and external.
Education / Qualifications / Certifications Required
- Bachelor’s Degree
If you are ready to embrace challenges, contribute to a collaborative environment, and excel in a role that offers professional growth, then we invite you to apply and be a part of the WEBRING family. Join us as we redefine success in the digital business solutions landscape.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Website Development Company Pakistan، 39 Civic Centre, College Road, Township Twp Commercial Area Lahore, Punjab 54770, Pakistan |
| Google Map | Google Map |
Job Application Information
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