Client Service Representative Jobs at Maxobiz in Lahore, Punjab

Company Maxobiz is offering job opportunities for the position of Client Service Representative in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

Maxobiz operates in the Graphic Design industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

Maxobiz is a dynamic and innovative graphic design agency that caters to 30+ countries. Our team of skilled professionals collaborates to deliver exceptional design services and enhance brand identities. And we are looking for a CSR with a strong command of written English.

Responsibilities:

• Oversee client communication on freelance platforms and through emails, ensuring prompt and professional responses.
• Maintain a consistent workflow among resources, ensuring a balanced distribution of tasks throughout the day.
• Keep track of daily work reports and update the Project Management Software.
• Add payments and milestones into the Project Management System (PMS).
• Collaborate with team members to resolve client inquiries, concerns, and issues effectively.
• Provide clients with accurate information about our services, pricing, and timelines.
• Foster and maintain positive client relationships to encourage repeat business and referrals.
• Contribute to the continuous improvement of customer support processes and procedures.

Requirements:

• Strong command over written English communication skills.
• Previous experience in a customer support or client-facing role is preferred.
• Excellent interpersonal skills and the ability to empathize with clients’ needs.
• Proficiency in using project management software and tools.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Problem-solving skills to address client issues and find appropriate solutions.
• Familiarity with creative design or related industries is a plus.
• Bachelor’s degree or equivalent qualification is preferred.

Working Conditions:

• Location: Gulberg 3, Lahore (Onsite at our office)
• Office Hours: 09:00 AM to 06:00 PM OR 11:00 AM to 08:00 PM
• Office Days: Monday to Friday + Alternate Saturdays
• Compensation: Salary range of PKR 35,00 to PKR 55,00 based on Experience and Skills

If you are eager to be part of a vibrant team that values customer satisfaction and creative excellence, apply now and join Maxobiz.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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