Customer Service Manager Jobs at MobiTising in Karāchi, Sindh
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MobiTising is currently seeking applicants for the position of Customer Service Manager in the Sindh area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
MobiTising operates within the Telecommunications industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | MobiTising |
| Position: | Customer Service Manager |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 23.000 - PKR 90.000 per Month |
| Job Type: | Full-time |
| Industry: | Telecommunications |
Job Description
Company Description:
MobiTising is a mobile content solutions company located in Karāchi. Since 2011, we have been providing content services, telecom application development for SMS, WAP, and IVR, as well as content acquisition and development for the Mobile VAS industry. Our focus is on enhancing user engagement on mobile through innovative and revenue-generating voice products.
Role Description:
This is a full-time on-site role for a Customer Service Manager. The Customer Service Manager will be responsible for day-to-day customer support operations, managing a team of customer service representatives, and ensuring customer satisfaction. The Customer Service Manager will also be responsible for analyzing customer data and feedback to identify areas of improvement and implement process changes accordingly.
Qualifications:
- Strong skills in managing customer support and ensuring customer satisfaction
- Excellent analytical skills for interpreting customer data and feedback
- Effective communication skills for interacting with customers, team members, and stakeholders
- Experience in managing and leading a customer service team
- Ability to multitask and manage priorities effectively to ensure timely resolution of customer inquiries and issues
- Bachelor’s degree in Business Administration, Marketing, or a related field
- Experience in the mobile industry or customer service is a plus
To Apply:
Interested candidates, please send your Resumes to [email protected].
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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