Technical Support Officer Jobs at Spear Research in Karāchi, Sindh
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Spear Research is currently accepting applications for the position of Technical Support Officer in the Sindh area. We are actively seeking qualified candidates for this Contract opportunity.
We are looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Spear Research operates within the Defense and Space Manufacturing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Spear Research |
| Position: | Technical Support Officer |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | PKR 26.000 - PKR 100.000 per Month |
| Job Type: | Contract |
| Industry: | Defense and Space Manufacturing |
Job Description
Description
Inbox Business Technologies, a leading Information Technology and Services company, is seeking a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support to our clients, ensuring prompt resolution of technical problems.
As a Technical Support Officer, you will work closely with the clients to troubleshoot technical problems, provide guidance on software and hardware requirements, and handle escalated issues. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and the ability to work both independently and as part of a team.
Responsibilities
- Respond promptly to customer inquiries via phone, email, and online chat
- Troubleshoot technical issues and provide timely solutions
- Guide customers through software and hardware installation processes
- Provide technical assistance for incoming issues and escalate complex issues to the relevant software development team
- Document technical issues and solutions in the company’s internal software
- Stay up to date with product knowledge and industry trends
- Adhere to standard operating procedures and ensure service level agreements are met
Requirements
- Educational background: Bachelor of Science (BS or BSc.) Degree in Computer Science or related field
- Required years of experience: 2
- Experience in technical support or customer service
- Excellent analytical and problem-solving skills
- Strong written and verbal communication abilities
- Ability to work independently and as part of a team
- Familiarity with software troubleshooting and installation processes
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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