Pakistan Job

Call Center Manager Jobs at Metro City Lahore in Lahore, Punjab

Metro City Lahore
Published 9 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Metro City Lahore is currently accepting applications for the position of Call Center Manager in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Metro City Lahore operates within the Real Estate industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Metro City Lahore
Position:Call Center Manager
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Real Estate

Job Description

Company Description:

Metro City Lahore is a Housing Scheme located in Lahore, Pakistan. Our aim is to provide affordable housing options to individuals looking to build their dream home in one of Lahore’s prime locations. We strive for excellence in building and delivering communities that cater to the needs of our clients and are proud to have a reputation of delivering high-quality properties in a timely manner.

Role Description:

This is a full-time, on-site Call Center Manager role at Metro City Lahore. The Call Center Manager will be responsible for the day-to-day management of our call center operations. The Call Center Manager is expected to lead the call center team to provide excellent customer service, to achieve our call center metrics, and to foster a team-oriented work environment.

Qualifications:

  • Customer satisfaction oriented with experience achieving customer-centric KPIs
  • Experience managing contact center operations in high-growth environments
  • Analytical skills with experience monitoring, evaluating, and reporting on call center metrics
  • Proven ability to lead and manage teams effectively
  • Excellent communication skills with experience communicating with stakeholders across all levels of the organization
  • Demonstrated ability to identify and implement new process improvements
  • Bachelor’s degree in a business-related field or equivalent work experience
  • Experience in the real estate industry is a plus.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address Metro City Lahore, Metro City, Fahad Town Manawan, Lahore, Punjab, Pakistan
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Job Application Information

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Company Information

Metro City Lahore

Industry: Real Estate

Metro City Lahore is a leading real estate company in Pakistan, known for its exceptional projects and commitment to quality. With a focus on providing luxurious housing solutions, Metro City Lahore caters to the needs of modern urban living. The company offers a range of residential and commercial properties, featuring state-of-the-art facilities, impeccable design, and prime locations within Lahore. Metro City Lahore has earned a solid reputation for its innovative approach, professionalism, and customer satisfaction. Whether it’s apartments, houses, or commercial spaces, Metro City Lahore is the go-to choice for those seeking premium real estate options in Pakistan.