Customer Support Executive Jobs at Hurak.com in Lahore, Punjab
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Hurak.com is currently seeking applicants for the position of Customer Support Executive in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Hurak.com operates within the Education industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Hurak.com |
| Position: | Customer Support Executive |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | Higher Education |
Job Description
Excellent spoken and written English is a must.
About Company
Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years, and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.
Position Title: Customer Support Representative
Timing: 1:30 PM to 10:30 PM.
Location: DHA Phase 6 Lahore
Job Type: On-Site
Responsibilities:
- Handle Queries, Requests, and Complaints from customers tactfully.
- Follow standard processes and procedures when it comes to providing the solution.
- Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
- Achieve superior customer engagement and ensure a significant improvement in customer experience.
- Must be able to overcome objections and handle customer pushback.
Qualifications:
- Bachelor’s degree or relevant work experience
- Proficiency in English skills, both writing and verbal
- 1 or 1+ year of experience, Freshers can also apply.
- Can-do attitude
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Hurak Technologies, Top floor, 172 Street 4, Sector C DHA Phase 6, Lahore, Punjab 54810, Pakistan |
| Google Map | Google Map |
Job Application Information
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