Pakistan Job

Chat Support Executive Jobs at intelactual Works in Lahore District, Punjab

intelactual Works
Published 10 months ago

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intelactual Works is currently seeking applicants for the position of Chat Support Executive in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Administrative skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

intelactual Works operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:intelactual Works
Position:Chat Support Executive
Region:Lahore District - Punjab, Punjab
Job Function:Administrative
Seniority Level:Entry level
Job Type:Full-time

Job Description

Company Description

We specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue to solidify ourselves as the industry leader in our country. At Intellectual Works, we pride ourselves on our process efficiencies and quality-conscious philosophy, which have led to a continuous and growing engagement with industry-leading enterprises across the globe.

Role Description

This is a full-time on-site role for a Chat Support Executive located in Thokar Niaz Baig Lahore. As a Chat Support Executive, you will be responsible for answering customer queries and resolving basic to complex issues in a timely and professional manner. Furthermore, you will provide technical and non-technical assistance and support to create a positive and memorable experience for the customer.

Qualifications

  • Excellent written and verbal communication skills in English
  • Familiarity with using Customer Relationship Management (CRM) tools (preferred)
  • Strong problem-solving, decision-making, and analytical abilities
  • Ability to work independently and as part of a team
  • Exceptional organizational and time management skills
  • Previous experience in customer service, customer support, or related roles may be beneficial but is not essential

Requirements

  • Should have a Metric or inter’s degree
  • Must have a good typing speed
  • Must be able to work in Night Shift

Job location

  • Thokar Niaz Baig, Lahore (onsite)

Timing

  • 9 PM to 6 AM (Night Shift)

Contact

Interested candidates can send their CVs to [email protected]

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore District
Full Address 258N، Intellectual Works, Model Town, Lahore, 54000, Pakistan
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Company Information

intelactual Works

Intellectual Works is a renowned media company based in Pakistan. With a passion for creating engaging and compelling content, they have established themselves as a leader in the industry. Through their innovative approach and commitment to excellence, Intellectual Works has become a trusted name, providing a diverse range of media services including content production, marketing solutions and digital strategies. With a team of skilled professionals, they strive to deliver high-quality work that resonates with audiences both locally and internationally. Intellectual Works continues to push boundaries and set new standards in the dynamic world of media and communications.