Chat Support Executive Jobs at intelactual Works in Lahore District, Punjab
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intelactual Works is currently seeking applicants for the position of Chat Support Executive in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Administrative skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
intelactual Works operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Company: | intelactual Works |
Position: | Chat Support Executive |
Region: | Lahore District - Punjab, Punjab |
Job Function: | Administrative |
Seniority Level: | Entry level |
Job Type: | Full-time |
Job Description
Company Description
We specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue to solidify ourselves as the industry leader in our country. At Intellectual Works, we pride ourselves on our process efficiencies and quality-conscious philosophy, which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
Role Description
This is a full-time on-site role for a Chat Support Executive located in Thokar Niaz Baig Lahore. As a Chat Support Executive, you will be responsible for answering customer queries and resolving basic to complex issues in a timely and professional manner. Furthermore, you will provide technical and non-technical assistance and support to create a positive and memorable experience for the customer.
Qualifications
- Excellent written and verbal communication skills in English
- Familiarity with using Customer Relationship Management (CRM) tools (preferred)
- Strong problem-solving, decision-making, and analytical abilities
- Ability to work independently and as part of a team
- Exceptional organizational and time management skills
- Previous experience in customer service, customer support, or related roles may be beneficial but is not essential
Requirements
- Should have a Metric or inter’s degree
- Must have a good typing speed
- Must be able to work in Night Shift
Job location
- Thokar Niaz Baig, Lahore (onsite)
Timing
- 9 PM to 6 AM (Night Shift)
Contact
Interested candidates can send their CVs to [email protected]
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Punjab |
City | Lahore District |
Full Address | 258N، Intellectual Works, Model Town, Lahore, 54000, Pakistan |
Google Map | Google Map |
Job Application Information
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