Pakistan Job

Customer Service Specialist Jobs at ibex in Karachi Division, Sindh

ibex
Published 8 months ago

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Welcome to our job portal, where ibex is offering exciting employment opportunities for the position of Customer Service Specialist in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At ibex, we offer a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Outsourcing/Offshoring industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with ibex, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with ibex. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:ibex
Position:Customer Service Specialist
Region:Karachi Division - Sindh, Sindh
Seniority Level:Entry level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Karachi Division. The Customer Service Specialist will be responsible for responding to customer inquiries, resolving customer issues, and ensuring customer satisfaction through excellent phone etiquette and customer service skills. The specialist will also be responsible for delivering a positive customer experience through their interactions with customers.

Qualifications

  • Strong customer support, customer satisfaction, and customer service skills
  • Excellent phone etiquette and customer experience skills
  • Ability to handle difficult and complex customer interactions
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Ability to work independently as well as part of a team
  • Excellent communication and interpersonal skills

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karachi Division
Full Address ibex. Pakistan، ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahrah-e-Faisal Rd, Block B Sindhi Muslim CHS (SMCHS), Karachi, Karachi City, Sindh, Pakistan
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Company Information

ibex

IBEX is a renowned business process outsourcing (BPO) company headquartered in Pakistan. With a strong emphasis on delivering exceptional customer experiences, IBEX offers a wide range of outsourcing solutions to global clients. Leveraging cutting-edge technology, industry expertise, and a highly-skilled workforce, IBEX caters to diverse industries including telecommunications, healthcare, technology, finance, and more. Their services encompass customer service, technical support, sales, back-office support, and digital solutions. IBEX’s commitment to quality, scalability, and operational excellence has earned them a reputation as a trusted partner for businesses seeking ROI-driven outsourcing solutions in Pakistan and beyond.