Pakistan Job

Customer Support Engineer Jobs at SITPros & Technologies in Karāchi, Sindh

SITPros & Technologies
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

SITPros & Technologies is currently seeking applicants for the position of Customer Support Engineer in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SITPros & Technologies operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SITPros & Technologies
Position:Customer Support Engineer
Region:Karāchi - Sindh, Sindh
Job Function:Information Technology
Seniority Level:Entry level
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are currently seeking enthusiastic individuals to join our team as Technical Customer Support Representatives at SITPros & Technologies.

Key Responsibilities:

  • Provide exceptional technical support to customers via various channels (phone, email, chat).
  • Diagnose and troubleshoot technical issues, providing accurate and timely solutions.
  • Guide customers in utilizing our products effectively and efficiently.
  • Collaborate with cross-functional teams to escalate and resolve complex issues.

Requirements:

  • Strong technical ability with some knowledge of SQL servers.
  • Good knowledge of Excel for efficient data analysis and reporting.
  • Excellent communication skills, both written and verbal in English.
  • Previous experience in a technical support role is a plus.
  • Ability to empathize with customers and provide outstanding service.
  • Desire to learn and adapt in a fast-paced environment.

Why Join Us?

  • Competitive salary and benefits package.
  • Opportunity for growth and career advancement.
  • Collaborative and inclusive work environment.
  • Complimentary lunch.
  • Comprehensive medical benefits.
  • House rent allowance.
  • Fuel allowance.
  • Opportunities for foreign business trips to expand your horizons.

How to Apply:

Interested candidates, please send your resume to [email protected]. Make sure to include “Technical Customer Support Representative” in the subject line.

Don’t miss this chance to work with a forward-thinking company that values your skills and offers exciting growth opportunities. We look forward to welcoming you to the SITPros & Technologies family.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karāchi
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Company Information

SITPros & Technologies

SITPros & Technologies is a leading IT company based in Pakistan. With a strong focus on innovation and technology, the company offers a wide range of cutting-edge solutions and services. From software development and web design to IT consulting and digital marketing, SITPros & Technologies helps businesses of all sizes thrive in the digital landscape. With their team of skilled professionals and a commitment to delivering quality solutions, SITPros & Technologies has built a reputation for excellence. Whether you’re looking to enhance your online presence or streamline your business processes, SITPros & Technologies is your reliable partner for all your IT needs.