Pakistan Job

Customer Support Specialist Jobs at Organix Digital in Karāchi, Sindh

Organix Digital
Published 11 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Organix Digital is currently accepting applications for the position of Customer Support Specialist in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Organix Digital operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Organix Digital
Position:Customer Support Specialist
Region:Karāchi - Sindh, Sindh
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Organix Digital is currently seeking a highly motivated and results-driven eCommerce Customer Support Specialist to join our team.

Key Responsibilities:

  • Provide exceptional customer support via calls and chat.
  • Assist customers with order inquiries, product-related questions, and general inquiries.
  • Resolve customer issues promptly and professionally.
  • Collaborate with other departments to address customer concerns and improve the overall customer experience.
  • Monitor and manage customer reviews and feedback.
  • Stay informed about product updates, promotions, and company policies.
  • Maintain accurate and detailed customer records.
  • Contribute to the development of customer support policies and procedures.

Qualifications:

  • Degree: Intermediate or Bachelor’s
  • 1-2 years of experience in eCommerce customer support or a related field
  • Strong communication and presentation skills
  • Experience with eCommerce platforms and CRM software
  • Must be proactive, self-motivated, and results-oriented

Job Shift:

  • Timings: 10 am to 6 pm
  • Job Location: Gulshan-e-Iqbal, Karachi, Pakistan
  • Gender: Any
  • Salary Package: plus 50,00/-

Interested candidates, please apply at the link below:

[email protected]

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karāchi
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Company Information

Organix Digital

Organix Digital is a cutting-edge digital solutions company based in Pakistan. With a mission to transform businesses, we provide a range of innovative services to help organizations thrive in the digital era. Our team of skilled professionals specializes in web design and development, mobile app development, e-commerce solutions, digital marketing, and brand strategy. With a customer-centric approach, we tailor our solutions to meet the unique needs of each client, enabling them to achieve their goals effectively and efficiently. Trust Organix Digital to take your business to the next level with our advanced digital solutions.