International Customer Service Representative – Voice Program Jobs at ibex. Pakistan in Karāchi, Sindh
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Company ibex. Pakistan is offering job opportunities for the position of International Customer Service - Voice Program in the Sindh area. The job type available is Full-time.
We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around Rs 20,000 - Rs 85,000 (per Month). However, the salary may vary depending on the company's decision.
ibex. Pakistan operates in the Outsourcing and Offshoring Consulting industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | ibex. Pakistan |
| Position: | International Customer Service Representative - Voice Program |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
Company Description
ibex provides a range of business process outsourcing (BPO), digital marketing, online acquisition technology, and customer engagement solutions. With over 35,00 employees worldwide and 34 operations facilities, ibex delivers a differentiated customer experience and develops innovative solutions for some of the world’s leading retail, e-commerce, healthcare, fintech, utilities, and logistics companies. Our Wave X platform enables us to manage critical customer interactions, add valuable revenue, and drive exceptional customer experiences.
Role Description
This is a full-time on-site role for a Customer Support Specialist located in Karāchi. The Customer Support Specialist’s day-to-day tasks include resolving customer concerns and inquiries, providing technical support, ensuring customer satisfaction, and maintaining a high level of professionalism and positive attitude. The Customer Support Specialist will be responsible for phone, email, and chat interactions with customers.
Qualifications
- Customer Support and Technical Support skills
- Interpersonal Skills and Analytical Skills
- Experience with customer engagement software and platforms
- Ability to multitask and prioritize tasks
- Excellent communication skills and attention to detail
- Experience in a similar role is preferred
- O/A Levels students are encouraged to apply
Salary
- PKR 75k-100k
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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