Proactive Support Specialist Jobs at Teradata in Islamabad, Islāmābād
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Company Teradata is offering job opportunities for the position of Proactive Support Specialist in the Islāmābād area. The job type available is Full-time.
We are looking for candidates who possess Customer Service skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
Teradata operates in the Software Development and IT Services and IT Consulting industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Teradata |
| Position: | Proactive Support Specialist |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Customer Service |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Software Development and IT Services and IT Consulting |
Job Description
A Proactive Support Specialist is responsible for providing exceptional technical assistance and customer support to clients. They play a vital role in ensuring customer satisfaction by promptly resolving inquiries and resolving technical issues.
The main responsibilities of a Proactive Support Specialist include:
- Responding to customer inquiries and providing technical assistance via phone, email, or chat.
- Proactively identifying potential technical problems and providing solutions to customers.
- Collaborating with the technical team to resolve customer issues and escalate complex problems.
- Maintaining a thorough understanding of company products and services to effectively address customer concerns.
- Documenting customer interactions and maintaining accurate records of provided solutions.
The ideal candidate for this position should have excellent problem-solving skills, strong communication abilities, and a customer-centric approach. Previous experience in customer support or a technical role is preferred.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | Teradata Global Consulting Pakistan (Pvt) Ltd, Marvel Arcade, Gulberg Greens Executive Block Islamabad, Pakistán |
| Google Map | Google Map |
Job Application Information
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