Customer Support Executive Jobs at iTack Solutions in Karachi Division, Sindh
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iTack Solutions is thrilled to announce job openings for the position of Customer Support Executive (Software) in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At iTack Solutions, we operate in the IT Services and IT Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with iTack Solutions.
Job Information
| Company: | iTack Solutions |
| Position: | Customer Support Executive |
| Region: | Karachi Division - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
About Us:
iTack Solutions, a dynamic and innovative software company based in Karachi, is seeking a dedicated and customer-focused Junior Customer Support Executive with a minimum of 10 months of experience to join our team. If you are passionate about delivering exceptional customer service, are fluent in English, and have the enthusiasm to assist customers and provide them with a seamless experience, we want you to be a part of our growing team.
Key Responsibilities:
- Provide outstanding customer support through various communication channels, including phone, email, and chat.
- Collaborate closely with the development team to ensure the delivery of timely solutions and to meet project deadlines.
- Conduct product demonstrations for potential clients and assist in onboarding new customers.
- Schedule and participate in meetings with clients to understand their needs and offer customized solutions.
- Proactively address customer issues and inquiries promptly and efficiently.
Qualifications:
- Strong command of the English language, both written and spoken.
- Exceptional communication and interpersonal skills.
- A minimum of 10 months of prior customer support or service experience.
- Willingness to learn and adapt to different customer support tools and processes.
- Bachelor’s degree in a relevant field is a plus.
Why iTack Solutions?
- Join a dynamic and collaborative team focused on innovation and customer satisfaction.
- Competitive compensation package.
- Opportunities for career growth and development.
- Work in a fast-paced and exciting industry.
- Make a real impact on the success of our clients.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karachi Division |
| Full Address | iTACK Solutions, 77 A, P.E.C.H.S. Karachi, 75400, Pakistan |
| Google Map | Google Map |
Job Application Information
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