Customer Experience Optimizer Jobs at ibex in Karāchi, Sindh
This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
ibex is currently accepting applications for the position of Customer Experience Optimizer in the Sindh area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
ibex operates within the Outsourcing/Offshoring industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | ibex |
| Position: | Customer Experience Optimizer |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
Role Description
This is a full-time on-site role for a Customer Experience Optimizer located in Karachi. The Customer Experience Optimizer will be responsible for providing customer support that achieves customer satisfaction and enhances their overall customer experience. The responsibilities also include managing and responding to customer inquiries, resolving issues, and managing complaints effectively.
Qualifications
- Excellent Customer Service Representative skills such as active listening, communication skills, and problem-solving abilities
- Strong Customer Service skills and demonstrated passion for customer satisfaction
- Prior experience in a Customer Experience or Customer Support role
- Excellent time management skills, ability to multitask, and prioritize effectively
- Attention to detail
- Ability to work in a fast-paced environment
- Fluency in English and Urdu (both written and spoken), proficiency in other languages would be a plus
- Experience with related technologies such as CRM and ticketing systems is desired
- Bachelor’s degree or equivalent experience is required.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
