Pakistan Job

Technical Support Specialist – Billing and Support Jobs at IrisVision in Islamabad, Islāmābād

IrisVision
Published 10 months ago

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Company IrisVision is offering job opportunities for the position of Technical Support Specialist - Billing and Support in the Islāmābād area. The job type available is Full-time.

We are looking for candidates who possess Customer Service skills with Associate experience. We value honesty, discipline, and responsibility in our employees.

IrisVision operates in the Medical Equipment Manufacturing, Software Development, & IT Services and IT Consulting industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:IrisVision
Position:Technical Support Specialist - Billing and Support
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Customer Service
Seniority Level:Associate
Job Type:Full-time
Industry:IT Services and IT Consulting, Medical Equipment Manufacturing, Software Development

Job Description

We are currently seeking a Technical Support Specialist to join our team at IrisVision. In this role, you will be responsible for providing outstanding technical support and assistance to our customers regarding billing and support inquiries.

Your main tasks will include:

  • Responding to customer inquiries and providing prompt resolution to their technical issues.
  • Assisting customers in understanding our billing system and resolving any billing-related concerns.
  • Collaborating with other teams to troubleshoot and resolve complex technical issues.
  • Documenting customer interactions and resolutions accurately in our support system.

To excel in this position, you should have a solid technical background and excellent customer service skills. Strong communication and problem-solving abilities are also essential.

If you are passionate about providing exceptional support and have a knack for technical problem-solving, we would love to hear from you!

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Islāmābād
City Islamabad
Full Address M3W2+QGC Dr Nafis ur Rahman The Vision Center, G-8 Markaz G 8 Markaz G-8, Islamabad, Islamabad Capital Territory, Pakistan
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Company Information

IrisVision

IrisVision is a leading technology company based in Pakistan, specializing in vision care solutions. Their innovative product, also named IrisVision, is a cutting-edge visual aid device that has revolutionized the lives of visually impaired individuals. Using state-of-the-art virtual reality technology, IrisVision enhances the remaining vision of those with low vision, allowing them to see more clearly and regain their independence. Designed with user-friendly features and advanced magnification capabilities, IrisVision is tailored to suit varying visual impairments. With its global reach, IrisVision is dedicated to making a significant impact in improving the quality of life for visually impaired individuals in Pakistan and beyond.