Pakistan Job

Customer Service Representative Jobs at Transpotech Services in Lahore, Punjab

Transpotech Services
Published 9 months ago

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Transpotech Services is currently seeking applicants for the position of Customer Service Representative in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Business Development and Customer Service skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Transpotech Services operates within the Truck Transportation, Transportation, Logistics, Supply Chain and Storage, & Consumer Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Transpotech Services
Position:Customer Service Representative
Region:Lahore - Punjab, Punjab
Job Function:Business Development and Customer Service
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Consumer Services, Logistics, Supply Chain and Storage, Transportation, Truck Transportation

Job Description

Transpotech – Sunny’s Worldwide Chauffeured Services is currently hiring for the position of a customer service representative at their Islamabad and Lahore branches.

Job type: Full time, Onsite

Job timings: 3pm to 12am, 4pm to 1am, 5pm to 2am, 6pm to 3am

Salary Bracket: 100k – 150k (Basic salary)

Location: Islamabad Office#2, 3rd floor, Asif Plaza 106-E, A K Fazal-e-Haq Road, Blue Area & Lahore office, DHA phase 8.

Job Description:

  • Maintaining a positive, empathetic, and professional attitude towards customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensuring customer satisfaction and providing professional customer support.

Job Requirements:

  • General education Degree or equivalent
  • Ability to stay calm when customers are upset or stressed
  • Comfortable using computers
  • Experience working with Customer support (US experience is preferable)
  • Exceptional English communication skills

Why Transpotech – Sunny’s Worldwide Chauffeured Services?

  • Proudly serving the USA’s top chauffeured transportation services for almost 3 decades. We believe in providing our employees with a healthy work culture to work in and a platform where they can grow.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore
Full Address Tranche Technologies، 31-B, New Muslim Town Abu Bakar Block Garden Town, Lahore, Punjab 54000, Pakistan
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Company Information

Transpotech Services

Transpotech Services is a leading transportation solutions provider based in Pakistan. With a vision to revolutionize the country’s transportation sector, the company offers innovative technologies and services that enhance efficiency and reliability. Transpotech Services specializes in developing cutting-edge software applications for fleet management, logistics planning, and asset tracking. By harnessing the power of data analytics and artificial intelligence, the company helps businesses optimize their operations, reduce costs, and improve customer experiences. With a commitment to sustainability, Transpotech Services also focuses on eco-friendly solutions that promote greener transportation practices. Through its advanced technologies and strategic partnerships, Transpotech Services drives a positive transformation in Pakistan’s transportation industry.