Pakistan Job

Technical Support Engineer Jobs at XIOTS in Rawalpindi, Punjab

XIOTS
Published 10 months ago

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XIOTS is currently seeking applicants for the position of Technical Support Engineer in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

XIOTS operates within the IT System Custom Software Development industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:XIOTS
Position:Technical Support Engineer
Region:Punjab, Rawalpindi - Punjab
Job Function:Information Technology
Seniority Level:Entry level
Job Type:Full-time
Industry:Software Development

Job Description

We are actively seeking 4x proficient and client-oriented Technical Support Engineers to join our team. As a Technical Support Engineer, you will play a pivotal role in maintaining the robustness of our technical infrastructure and delivering exceptional support to our valued clients. If you possess advanced English language skills, effective communication abilities, and expertise in networking technologies, we invite you to apply.

Responsibilities:

Network Support:

  • Configure and troubleshoot routers, switches, and various network devices.
  • Address issues pertaining to firewalls, VPN, SIP, DNS, and other essential networking components.
  • Install and deploy VPN solutions within Docker environments.
  • Set up virtual machines and perform configurations to ensure optimal functionality.
  • Knowledge of Virtualization.

VOIP Services:

  • Demonstrate expertise in VOIP services, including PBX systems and SIP trunking.
  • Collaborate with clients to resolve complex VOIP-related challenges.
  • Proficiency in IP telephony systems, having familiarity with leading IP phone brands, including Yealink, Poly, and Cisco.

Broadband Technologies:

  • Conduct troubleshooting of broadband technologies, such as FTTP, FTTC, FTTX.
  • Collaborate with relevant teams to optimize broadband performance.
  • Proficient in configuring routers for optimal network performance.
  • Experience with setting up routing protocols, IP addressing, and subnetting.
  • Familiarity with configuring switches to ensure efficient data flow within networks.
  • Understanding of VLANs, PPoE & PPoA, and port security.

A minimum of 1-2 years of experience is required. Proficiency in English is essential, and candidates must be capable of commuting to the office and committing to a 10-hour shift 5 days a week.

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Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Rawalpindi
Full Address Xiots, 1 DHA, Sector F DHA Phase 1, Islamabad, Rawalpindi, Islamabad Capital Territory 44000, Pakistan
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Company Information

XIOTS

XIOTS is a prominent technology company based in Pakistan, specializing in providing innovative solutions and services. With a strong commitment to excellence, XIOTS has established itself as a leader in the industry. The company offers a wide range of cutting-edge technologies, including software development, mobile applications, web design, and digital marketing. Through their talented team of professionals, XIOTS aims to transform businesses by leveraging the power of technology. Their customer-centric approach, coupled with their expertise in emerging trends, ensures that clients receive tailored and impactful solutions. XIOTS continues to push the boundaries of technological advancements, fueling growth and progress in Pakistan.