Customer Service Representative Jobs at GrowthRise Solutions in Rawalpindi, Punjab
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GrowthRise Solutions is currently accepting applications for the position of Customer Service Representative in the Punjab area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
GrowthRise Solutions operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | GrowthRise Solutions |
| Position: | Customer Service Representative |
| Region: | Punjab, Rawalpindi - Punjab |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company: GrowthRise Solutions
Location: Bahria Town Phase 7
Positions Available: 3
Job Position: Regular Customer Service Representative (CSR)
Work: 8 hours a day and six days a week
(This is NOT a remote job)
Responsibilities:
Prompt Customer Assistance: Ensuring Customer Satisfaction
Respond promptly and professionally to customer messages and inquiries.
Maintain a high level of customer satisfaction through effective communication.
Order Management: Streamlining Fulfillment Processes.
Assist in processing returns efficiently.
Maintain accurate records of tracking numbers for seamless order tracking.
Customer Service Chats: Effective Account Support.
Engage in live customer service chats.
Address account-related matters and provide solutions effectively.
Computer Proficiency: Efficient Customer Interaction.
Utilize computer operations, including data entry, for managing customer interactions.
Microsoft Office Skills: Proficiency in Key Software.
Exhibit familiarity with the Microsoft Office suite, especially Excel and Word.
Language Proficiency: Clear Communication with Customers.
Possess a good command of written and spoken English for effective customer communication.
Qualifications:
Location: Must be able to commute daily to our Bahria Town Phase 7 office.
Education: Minimum of a bachelor’s degree in any field.
E-commerce Experience: Experience in e-commerce or familiarity with eBay operations is a valuable plus.
You must be able to bring your own laptop to the office daily.
Note:
Qualified candidates will undergo training. Individuals who do not meet the specified requirements or are unable to commit to daily in-office attendance should refrain from applying.
How to Apply:
Please apply at this link.
We appreciate your interest in joining the GrowthRise Solutions team and look forward to receiving your applications.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Rawalpindi |
| Full Address | GrowthRatio Solutions, Road 16،, Bahria Intellectual Village Bahria Town Intellectual Village, Rawalpindi, Islamabad Capital Territory, Pakistan |
| Google Map | Google Map |
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