Customer Support Executive Jobs at JoChaho in Lahore, Punjab
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Welcome to our job portal, where JoChaho is offering exciting employment opportunities for the position of Customer Support Executive in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with JoChaho, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with JoChaho. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
Company: | JoChaho |
Position: | Customer Support Executive |
Region: | Lahore - Punjab, Punjab |
Seniority Level: | Mid-Senior level |
Job Type: | Full-time |
Industry: | IT Services and IT Consulting |
Job Description
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities:
- Responding to customer queries in a timely and accurate way
- Answering incoming customer calls regarding customer orders, complaints, service questions, and general customer concerns
- Responsible for maintaining a high level of professionalism with customers
- Update customer information in the customer services database
- Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
- Identify customer needs and help customer use specific features
- Monitor customer complaints on social media
- Follow up with customers
- Gather customer feedback
- Inform customer about new campaigns & Deals
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Punjab |
City | Lahore |
Full Address | JoChaho.pk, Haier, 19.5 KM, Raiwind Rd, Lahore, Punjab, Pakistan |
Google Map | Google Map |
Job Application Information
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