Pakistan Job

Senior Customer Support Executive Jobs at Cyber System in Lahore, Punjab

Cyber System
Published 9 months ago

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Cyber System is thrilled to announce job openings for the position of Senior Customer Support Executive in the Punjab area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Information Technology skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Cyber System, we operate in the Outsourcing and Offshoring Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Cyber System.

Job Information

Company:Cyber System
Position:Senior Customer Support Executive
Region:Lahore - Punjab, Punjab
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Cyber System is a leading US-based healthcare IT company that provides practice management solutions to doctors in the US. The company is now expanding its operations in Lahore and looking for a Senior Customer Support Executive to join its team.

Role Description:

This is a full-time on-site role for a Senior Customer Support Executive in Lahore. As a Senior Customer Support Executive, you will be responsible for providing online support, customer service, and ensuring customer satisfaction.

  • Answering inbound video calls with greetings
  • Scheduling patient’s appointments
  • Eligibility Verification
  • Appointment Reminders
  • Pre-Authorization & Follow-ups
  • Maintaining customer relationships

Requirements:

  • Fluent English (Oral and Verbal)
  • Computer Literacy (MS OFFICE)
  • Online Support Skills
  • Excellent Communication Skills (Written and Verbal)
  • Patience, Empathy, and Listening Skills
  • Ability to Multitask and Work Under Pressure
  • Bachelor’s Degree

Salary & Benefits:

45,00/- to 70,00/- (depending upon your interview)

Plus Bonuses, Medical Insurance, Employee of the month Reward, Annual Increments, Sponsored Trips, Sports & Entertainment.

Company will provide paid training to the selected candidates at full pay from the date of joining.

Working Timings:

Rotational Shifts

Most Likely (06:00pm to 03:00am (Monday to Saturday))

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore
Full Address Cyber System, 4 Fane Rd, Mozang Chungi, Lahore, Punjab 54000, Pakistan
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Company Information

Cyber System

Cyber System is a pioneering organization in Pakistan that specializes in providing cutting-edge cyber security solutions. With a strong emphasis on innovation and technological expertise, the company offers a comprehensive range of services including network and data protection, vulnerability assessments, and incident response. Combining advanced technologies and a dedicated team of professionals, Cyber System ensures the highest level of security for businesses and individuals alike. With an ever-growing threat landscape, Cyber System continues to stay ahead of the curve by constantly evolving their services and staying up to date with the latest industry trends. Trust Cyber System to safeguard your digital assets and protect against cyber threats.