Pakistan Job

Senior Customer Support Executive Jobs at Cyber System in Lahore District, Punjab

Cyber System
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Cyber System is currently seeking applicants for the position of Senior Customer Support Executive in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Cyber System operates within the Outsourcing and Offshoring Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Cyber System
Position:Senior Customer Support Executive
Region:Lahore District - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Cyber System is a leading US-based healthcare IT company that provides practice management solutions to doctors in the US. The company is now expanding its operations in Lahore and looking for a Customer Support Executive to join its team.

Role Description:

This is a full-time on-site role for a Customer Support Executive in Lahore. As a Customer Support Executive, you will be responsible for providing online support, customer service, and ensuring customer satisfaction.

  • Answering inbound video calls with greetings.
  • Scheduling patients’ appointments.
  • Eligibility Verification.
  • Appointment Reminders.
  • Pre-Authorization & Follow-ups.
  • Maintaining customer relationships.

Requirements:

  • Fluent in English (Oral and Verbal).
  • Computer Literacy (MS OFFICE).
  • Online Support Skills.
  • Excellent Communication Skills (Written and Verbal).
  • Patience, Empathy, and Listening Skills.
  • Ability to Multitask and Work Under Pressure.
  • Bachelor’s Degree.

Salary & Benefits:

50,00/- to 70,00/- (depending upon your interview).

Plus Bonuses, Medical Insurance, Employee of the month Reward, Annual Increments, Sponsored Trips, Sports & Entertainment.

Company will provide paid training to selected candidates at full pay from the date of joining.

Working Timings:

Timings: 06:00pm to 03:00am (Monday to Saturday)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore District
Full Address Cyber System, 4 Fane Rd, Mozang Chungi, Lahore, Punjab 54000, Pakistan
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Company Information

Cyber System

Cyber System is a pioneering organization in Pakistan that specializes in providing cutting-edge cyber security solutions. With a strong emphasis on innovation and technological expertise, the company offers a comprehensive range of services including network and data protection, vulnerability assessments, and incident response. Combining advanced technologies and a dedicated team of professionals, Cyber System ensures the highest level of security for businesses and individuals alike. With an ever-growing threat landscape, Cyber System continues to stay ahead of the curve by constantly evolving their services and staying up to date with the latest industry trends. Trust Cyber System to safeguard your digital assets and protect against cyber threats.