Pakistan Job

Customer Support Executive Jobs at ibex. Pakistan in Lahore District, Punjab

ibex. Pakistan
Published 10 months ago

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Company ibex. Pakistan is offering job opportunities for the position of Customer Support Executive in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

ibex. Pakistan operates in the Outsourcing and Offshoring Consulting industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:ibex. Pakistan
Position:Customer Support Executive
Region:Lahore District - Punjab, Punjab
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

ibex. Pakistan is looking for a “Customer Support Specialist” within the Operations department who will assist our U.S.-based client’s customers with their queries/concerns and provide accurate resolutions over the phone. We prioritize personality, passion, and work ethic over experience in dealing with international customers.

We are conducting interviews for our Lahore facility.

Requirements:

  • Excellent Spoken English (Neutral or American Accent)
  • Strong phone and verbal communication skills with active listening.
  • Flexibility to work at night-time and on weekends.
  • Critical thinking with customer focus and adaptability.
  • Strong problem-solving and decision-making skills.
  • Basic computer knowledge with typing speed up to 30 WPM.

Benefits:

  • Company Transport (Pick/Drop)
  • Medical Insurance & OPD
  • Leave Encashment
  • Annual leaves
  • On job training
  • Flexible Timings [Evening or Night]
  • Ergonomic furniture and infrastructure.
  • Referral Rewards
  • Annual Increment
  • Conveyance facility
  • Loan facility

It’s worth noting that we pay well for this role. We prioritize work performance and the value you’ll add to our team over past experience and credentials.

Job Type: Full-time

Salary: Up to Rs 100k per month

Education: Intermediate/A-Levels (Required)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore District
Full Address IBEX Global - The Resource Group Company، F65W+M38، 1 Km 7 Aitchison Street, Raiwind Rd, Block C Nawab Town, Lahore, Punjab, Pakistan
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Company Information

ibex. Pakistan

Ibex is a prominent outsourcing company based in Pakistan. With its headquarters in Islamabad, the company offers a wide range of services in the customer experience and business process outsourcing industry. Ibex specializes in providing exceptional customer support, technical support, sales, and back-office solutions to its clients globally. With its state-of-the-art infrastructure, highly skilled workforce, and commitment to delivering excellence, Ibex has earned a reputation for being a trusted partner for organizations seeking reliable outsourcing solutions. The company’s dedication to innovation, quality, and customer satisfaction has positioned Ibex as a leader in the outsourcing industry in Pakistan.