Customer Support Specialist Jobs at Apax Solutions in Lahore, Punjab
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Welcome to our job portal, where Apax Solutions is offering exciting employment opportunities for the position of Customer Support Specialist in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Apax Solutions, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Outsourcing and Offshoring Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Apax Solutions, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Apax Solutions. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Apax Solutions |
| Position: | Customer Support Specialist |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
Company Description
Apax provides Virtual Assistant Services in the US Healthcare Industry. Including Virtual Medical Assistant services, IT support services, and Accounting support services.
Role Description
This is a full-time on-site role located in Lahore at Apax Solutions for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing exceptional customer service to clients and resolving their issues in a timely manner. They will handle inquiries via phone, email, and other communication channels, identify and escalate priority issues, maintain accurate and detailed records of all customer interactions, and work with cross-functional teams to improve customer experience.
Qualifications
- Excellent communication skills and fluency in English, both verbal and written
- Experience in customer service or a related field
- Strong problem-solving and analytical skills, with the ability to multitask and manage time effectively
- Experience using customer service software, such as Zendesk, Salesforce, or Freshdesk
- Able to work collaboratively in a team environment and communicate effectively with internal and external stakeholders
- Able to work in a fast-paced environment and maintain a positive attitude under pressure
- Bachelor’s degree in any field
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Apex Marketing Solutions, H#152B, Street No. 2, C.M.A. Colony Cantt, Lahore, Punjab 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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