Customer and Sales Support Executive Jobs at Healthwire in Lahore, Punjab
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Welcome to our job portal, where Healthwire is offering exciting employment opportunities for the position of Customer and Sales Support Executive in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Healthwire, we offer a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Healthwire, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Healthwire. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Healthwire |
| Position: | Customer and Sales Support Executive |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 23.000 - PKR 90.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Healthwire is on a mission to use technology to improve healthcare outcomes and impact the lives of millions of Pakistanis. We are the fastest-growing healthcare app, digitizing the back-end offices of doctors to bring patient data online and fulfill all healthcare needs of patients throughout their healthcare journey. Healthwire is looking for an enthusiastic and competent Customer and Sales Support Executive to join us in our hyper-growth trajectory.
Job Description:
- Participates in customer and client listening programs to identify customer needs and expectations.
- Monitor the effectiveness and quality of incoming calls.
- Determine weaknesses in performance and establish solutions to improve.
- Generate and maintain feedback and coaching documentation. Provides feedback to call center team leaders and managers.
- Offer daily feedback via verbal & written communication.
- Develop and maintain thorough knowledge and understanding of products, including performance and functional requirements of the call center.
- Ability to work and complete projects without supervision, self-motivated.
- Perform daily evaluations of customer-interacting departments.
- Participate in all QA meetings, training, and workshops to be aligned with the team and better understand the updates and processes.
- Making and sharing daily productivity reports.
- Call Scoring according to call evaluation.
- Provides feedback to Sales reps, team leaders, and managers.
- Achieve all daily and monthly KPIs.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Healthwire.pk, 57 Mian Mehmood Ali Kasoori Rd, Block B3 Block B 3 Gulberg III, Lahore, Punjab 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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