Technical Support Specialist Jobs at Zones IT Solutions in Islamabad, Islāmābād
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Zones IT Solutions is currently seeking applicants for the position of Technical Support Specialist in the Islāmābād area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Not Applicable in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Zones IT Solutions operates within the Computer Hardware Manufacturing, Software Development, & IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Zones IT Solutions |
| Position: | Technical Support Specialist |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Information Technology |
| Seniority Level: | Not Applicable |
| Salary: | PKR 23.000 - PKR 90.000 per Month |
| Job Type: | Full-time |
| Industry: | Computer Hardware Manufacturing, IT Services and IT Consulting, Software Development |
Job Description
We are seeking a highly motivated and knowledgeable Technical Support Specialist to join our team. In this role, you will be responsible for providing efficient technical assistance and support to our customers.
Responsibilities:
- Responding to customer inquiries and resolving technical issues through various channels such as phone, email, and chat
- Diagnosing and troubleshooting software and hardware problems
- Collaborating with cross-functional teams to ensure timely resolution of customer issues
- Documenting and tracking customer interactions and providing feedback to improve product/service quality
Requirements:
- Proven experience in technical support or a similar role
- Strong knowledge of software and hardware troubleshooting
- Excellent communication and customer service skills
- Ability to work under pressure and prioritize tasks
- Certifications in relevant technologies (optional, but preferred)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | J2XQ+554 Zones IT Solutions (ZITS), 3, Islamabad, Pakistan |
| Google Map | Google Map |
Job Application Information
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