IT help desk representative Jobs at Luciddatas in Lahore, Punjab
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Luciddatas is thrilled to announce job openings for the position of IT help desk representative in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Customer Service skills and a minimum of Associate in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Luciddatas, we operate in the Technology & Information and Internet industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Luciddatas.
Job Information
| Company: | Luciddatas |
| Position: | IT help desk representative |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Customer Service |
| Seniority Level: | Associate |
| Job Type: | Full-time |
| Industry: | Information and Internet, Technology |
Job Description
Luciddatas is seeking a customer-oriented IT Help Desk Representative to join our team. As an IT Help Desk Representative, you will provide technical support and assistance to employees and clients, ensuring their issues are resolved promptly.
In this role, you will troubleshoot hardware and software problems, install and configure software and hardware, and assist with network issues. The ideal candidate should have a solid technical background, excellent problem-solving skills, and the ability to prioritize and escalate issues effectively.
Responsibilities:
- Provide technical support to employees and clients
- Troubleshoot hardware and software problems
- Install and configure software and hardware
- Assist with network issues and connectivity problems
- Communicate with users to understand and diagnose issues
- Provide guidance and solutions to technical problems
- Maintain records of technical issues and resolutions
- Stay up-to-date with technology trends and advancements
Requirements:
- Proven experience as an IT Help Desk Representative
- Strong technical background in hardware, software, and networking
- Excellent problem-solving and communication skills
- Basic knowledge of Windows and Mac operating systems
- Experience with ticketing systems and remote support tools
- Customer-focused with attention to detail
- Ability to work independently and collaboratively
- Professional certifications such as CompTIA A+ or MCITP are a plus
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Lahore, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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