Customer Service Specialist Jobs at Umrah Companions in Islamabad, Islāmābād
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Company Umrah Companions is offering job opportunities for the position of Customer Service Specialist in the Islāmābād area. The job type available is Full-time.
We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 70,000 (per Month). However, the salary may vary depending on the company's decision.
Umrah Companions operates in the Travel Arrangements industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Umrah Companions |
| Position: | Customer Service Specialist |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | Travel Arrangements |
Job Description
Company Description
Umrah Companions, powered by Funadiq.com, serves as a reliable umrah advisor to help Muslims from around the world build a personalized travel plan to Makkah, Saudi Arabia. Our mission is to make the umrah pilgrimage journey as comfortable and convenient as possible by offering affordable packages and the convenience of online umrah visas. We are committed to promoting the best hotels and ensuring a comfortable experience for all Muslim travellers.
Role Description
This is a full-time on-site role for a Customer Service Specialist based in Islamabad. The Customer Service Specialist will be responsible for providing exceptional customer support to clients, ensuring customer satisfaction, maintaining phone etiquette while handling customer queries, and enhancing the overall customer experience.
Qualifications
- Strong customer support and customer service skills, with a focus on customer satisfaction and experience
- Excellent phone etiquette and communication skills
- Ability to work efficiently under pressure while maintaining a positive attitude
- Fluency in both written and verbal English; proficiency in additional languages is a plus
- Strong problem-solving skills with an ability to think on your feet
- Excellent time management and organizational skills
- At least 1-2 years of experience in customer service or a related field, preferably within the travel industry
- Bachelor’s degree in Business Administration, Marketing, or a related field.
Note: This is a full-time office-based job.
Office Location:
Commercials, Suite 301, Capt. G.M. Awan Arcade, A-18, 3rd Floor Iqbal Boulevard, DHA Phase II, Islamabad.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | Umrah Companions Pakistan, 3rd Floor, Awan Arcade, Mini Commerical, Sector C DHA Phase II, Islamabad, Pakistán |
| Google Map | Google Map |
Job Application Information
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