Assistant Call Center Manager Jobs at M&P Express Logistics in Karachi Division, Sindh
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Welcome to our job portal, where M&P Express Logistics is offering exciting employment opportunities for the position of Assistant Call Center Manager in the Sindh area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Customer Service skills and have relevant Associate in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At M&P Express Logistics, we offer a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Transportation, Logistics, & Supply Chain and Storage industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with M&P Express Logistics, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with M&P Express Logistics. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | M&P Express Logistics |
| Position: | Assistant Call Center Manager |
| Region: | Karachi Division - Sindh, Sindh |
| Job Function: | Customer Service |
| Seniority Level: | Associate |
| Salary: | PKR 26.000 - PKR 100.000 per Month |
| Job Type: | Full-time |
| Industry: | Logistics, Supply Chain and Storage, Transportation |
Job Description
As an Assistant Manager in a call center at M&P Express Logistics, you will be responsible for supervising call center operations, handling customer escalations, monitoring performance metrics, assisting in training and development, conducting performance reviews, and addressing operational issues.
- Responsible for day-to-day operations in the contact center.
- Ensure adherence to processes, systems, and schedules to drive service excellence and productivity.
- Ensure call center agents effectively carry out duties to customers.
- Activate contingency plans for emergencies and provide support to peers.
- Handle escalated customer complaints professionally and proactively.
- Support call center agents during peak times or absences.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karachi Division |
| Full Address | M&P Express Logistics (Pvt.) Ltd., Town, Plot No. C-118 & C-119 Korangi Industrial Area, Karachi 31-A Mehran, Extension, Karachi, Pakistan |
| Google Map | Google Map |
Job Application Information
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