Customer Support Representative Jobs at TopSpot in Lahore, Punjab
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TopSpot is currently seeking applicants for the position of Customer Support Representative in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
TopSpot operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Company: | TopSpot |
Position: | Customer Support Representative |
Region: | Lahore - Punjab, Punjab |
Seniority Level: | Entry level |
Salary: | PKR 25.000 - PKR 70.000 per Month |
Job Type: | Full-time |
Industry: | IT Services and IT Consulting |
Job Description
We are looking to employ an experienced client servicing executive (who holds excellent expertise in US accent – a must) to handle all client inquiries, concerns, and complaints professionally. Responsibilities include building strong client relationships, providing after-sales service, and coordinating with other departments. The ideal candidate should excel in communication, problem-solving, and customer service skills while working under pressure.
Responsibilities:
- Cultivating solid client relationships
- Creating positive onboarding experiences
- Regular client interactions through calls and emails
- Maintaining client records
- Responding to inquiries promptly
- Training and guiding service employees
- Organizing client training seminars
Requirements:
- Bachelor’s degree in business or related field
- Excellent US accent English-speaking skills
- Proven client servicing experience
- Proficiency in Microsoft Excel and CRM software
- Ability to work efficiently under pressure
- Strong organizational, time management, analytical, and problem-solving skills
- Exceptional customer service skills
Position: Customer Support Representative
Company: TopSpot
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Punjab |
City | Lahore |
Full Address | TopSpot, Plot 822, Block R1 Block R 1 Phase 2 Johar Town, Lahore, Punjab, Pakistan |
Google Map | Google Map |
Job Application Information
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