Pakistan Job

Level 1 Support Engineer Jobs at Secure Networks (Pvt.) Ltd in Islamabad, Islāmābād

Secure Networks (Pvt.) Ltd
Published 7 months ago

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Secure Networks (Pvt.) Ltd is currently seeking applicants for the position of Level 1 Support Engineer in the Islāmābād area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Secure Networks (Pvt.) Ltd operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Secure Networks (Pvt.) Ltd
Position:Level 1 Support Engineer
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Information Technology
Seniority Level:Entry level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Company Description

Secure Networks is Pakistan’s leading digital security company, specializing in innovative security solutions for businesses and government entities. We prioritize authenticating identities, safeguarding data, and protecting clients from cyber threats.

Role Description

The L1 Support Technician provides efficient technical assistance to end-users, managing user requests, and collaborating closely with the L2 and L3 teams for effective problem resolution and client satisfaction.

Responsibilities

  • Assist in user account management.
  • Offer guidance on user access and permissions.
  • Troubleshoot user-related issues.
  • Generate system metric reports.
  • Document and prioritize technical assistance requests.
  • Collaborate with L2 and L3 teams on complex issues.
  • Provide end-user support during application integration.

Qualifications

  1. Intermediate education level.
  2. Fresh graduates or 1-year experience.
  3. Proficiency in Microsoft 365.
  4. Strong problem-solving and communication skills.
  5. Ability to work effectively in cross-functional teams.
  6. Excellent written and verbal English communication.
  7. Strong organizational and teamwork abilities.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Islāmābād
City Islamabad
Full Address Office#201, 2nd Floor, Secure Technologies, Green, Gulberg Expy, Islamabad, 44000, Pakistan
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Company Information

Secure Networks (Pvt.) Ltd

Secure Networks (Pvt.) Ltd is a leading cybersecurity company based in Pakistan, specializing in providing comprehensive security solutions for businesses. With a team of expert professionals, they offer services including network security, data protection, and risk management. Their cutting-edge technology and personalized approach ensure that clients receive top-notch protection against cyber threats. Secure Networks (Pvt.) Ltd prioritizes customer satisfaction and confidentiality, making them a trusted partner for safeguarding sensitive information. As a trusted name in the industry, they strive to stay ahead of evolving cyber threats and provide innovative solutions to keep their clients secure.