Service Desk Analyst Jobs at ServeX247 in Lahore, Punjab
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Welcome to our job portal, where ServeX247 is offering exciting employment opportunities for the position of Service Desk Analyst in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with ServeX247, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with ServeX247. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | ServeX247 |
| Position: | Service Desk Analyst |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
The Service Desk Analyst at ServeX247 is the first point of contact for customers seeking technical assistance. Responsibilities include providing level 1 troubleshooting, classifying and prioritizing incidents, and analyzing technical issues for permanent solutions.
Non-Technical Qualifications:
- Maintains cooperative relationships
- Customer-focused with strong communication skills
- Detail-oriented and organized
- Knowledge of IT Service Management and ITIL
Technical Qualification:
- Bachelor’s in computer science or related field
- 2-3 years in technical support role
- Experience with Ticketing System and remote assistance tools
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
Job Application Information
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