Customer Experience Manager Jobs at Highfy in Karāchi, Sindh
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Highfy is currently seeking applicants for the position of Customer Experience Manager in the Sindh area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Highfy operates within the Retail industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Highfy |
| Position: | Customer Experience Manager |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 25.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
| Industry: | Retail |
Job Description
Highfy, the fastest-growing Beauty eCommerce in Pakistan, is seeking a Customer Experience Manager to lead customer support initiatives. Join our dynamic team and play a vital role in shaping the beauty eCommerce landscape.
Responsibilities:
- Strategy Development: Collaborate on strategies to enhance customer support.
- Issue Resolution: Handle customer inquiries and ensure satisfactory resolutions.
- Customer Relationship Management: Cultivate positive relationships with customers.
- Process Improvement: Optimize support processes for efficiency.
- Performance Tracking: Monitor key performance indicators and exceed set targets.
Requirements:
- Proven customer support experience
- Strong strategic thinking and collaboration skills
- Excellent problem-solving and communication skills
- Ability to thrive in a fast-paced environment
Work Environment:
This full-time role at Highfy offers the opportunity to be part of an ambitious team dedicated to customer satisfaction in the beauty industry. Apply now to be part of the Highfy revolution.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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