Pakistan Job

Customer Service Representative Jobs at StudyWise in Lahore, Punjab

StudyWise
Published 7 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

StudyWise is currently accepting applications for the position of Customer Service Representative ( 6 30 AM To 2 30 PM) Female in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Consulting skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

StudyWise operates within the Business Consulting and Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:StudyWise
Position:Customer Service Representative
Region:Lahore - Punjab, Punjab
Job Function:Consulting
Seniority Level:Mid-Senior level
Salary:PKR 27.000 - PKR 110.000 per Month
Job Type:Full-time
Industry:Business Consulting and Services

Job Description

As a Customer Service Representative at StudyWise, you will be the key player in providing top-tier service and support to our valued customers. Your main responsibilities include addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction through various channels like phone, email, and live chat.

Key Responsibilities:

  • Customer Support: Prompt and courteous assistance to customers.
  • Issue Resolution: Identifying and resolving customer concerns effectively.
  • Product Knowledge: Developing in-depth understanding of our offerings.
  • Documentation: Maintaining accurate records of customer interactions.
  • Problem-Solving: Analyzing issues and facilitating timely resolutions.
  • Customer Feedback: Collecting and documenting customer suggestions.
  • Cross-functional Collaboration: Working with other departments to address customer needs.

Requirements:

  • Bachelor’s degree preferred.
  • Prior experience in customer service or retail is a plus.
  • Strong interpersonal and communication skills.
  • Proficiency in customer support software.
  • Excellent problem-solving abilities.
  • Customer-centric mindset and a positive attitude.
  • Patience and a passion for exceptional service.

Benefits:

  • Ongoing training and professional development opportunities.
  • Opportunities for advancement within the company.

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address StudyWise, Commercial Market, 4, Block K Model Town, Lahore, 54000, Pakistan
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

If you find a vacancy that indicates fraud, please report it to us.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Provide Feedback

What do you think about this job vacancy?

Company Information

StudyWise

StudyWise is a leading education company based in Pakistan, dedicated to empowering students by providing them with quality educational resources and tools. With a mission to bridge the education gap and enhance learning outcomes, StudyWise offers a wide range of educational materials, including textbooks, study guides, practice exams, and interactive learning resources. Through their online platform, students can access comprehensive study materials, collaborate with peers, and receive guidance from expert educators. With a focus on fostering academic excellence and promoting a culture of lifelong learning, StudyWise is transforming the educational landscape in Pakistan.