Customer Support Team Lead Jobs at Hurak.com in Lahore, Punjab
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Hurak.com is thrilled to announce job openings for the position of Customer Support Team Lead in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Information Technology skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Hurak.com, we operate in the Education industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Hurak.com.
Job Information
| Company: | Hurak.com |
| Position: | Customer Support Team Lead |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | Higher Education |
Job Description
About Company
Hurak is a leading EdTech company providing online and classroom-based compliance training in the UK. With over 12 years of experience, we are on a mission to expand globally. We are currently seeking a Customer Support Team Lead.
Position Title: Customer Support Team Lead
Timing: 12:30 PM to 9:30 PM.
Location: DHA Phase 6 Lahore
Job Type: On-Site
Responsibilities
- Handle Queries, Requests, and Complaints from customers tactfully.
- Follow standard processes and procedures for providing solutions.
- Offer top-notch customer service at every interaction, ensuring end-to-end resolution.
- Drive superior customer engagement and enhance overall customer experience.
- Ability to overcome objections and manage customer pushback.
Qualifications
- Bachelor’s degree or relevant work experience
- Proficiency in English skills, both written and verbal
- Minimum 1 year of experience; Freshers are welcome to apply.
- Positive can-do attitude
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Hurak Technologies, Top floor, 172 Street 4, Sector C DHA Phase 6, Lahore, Punjab 54810, Pakistan |
| Google Map | Google Map |
Job Application Information
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