Pakistan Job

Customer Service Representative Jobs at COMTECH BPO SOLUTIONS in Rawalpindi, Punjab

COMTECH BPO SOLUTIONS
Published 7 months ago

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Company COMTECH BPO SOLUTIONS is offering job opportunities for the position of Customer Service Representative in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 70,000 (per Month). However, the salary may vary depending on the company's decision.

COMTECH BPO SOLUTIONS operates in the Business Consulting and Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:COMTECH BPO SOLUTIONS
Position:Customer Service Representative
Region:Punjab, Rawalpindi - Punjab
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Business Consulting and Services

Job Description

For the customer service representative position, you will be working with a group to effectively solve customer issues and manage a whole e-commerce store based out of NJ, USA.

Responsibilities

  • Manage orders on Shopify and communicate with other members of the company
  • Reply to emails/chats through a dedicated software
  • Listen to inbound calls from customers
  • Keep track of sensitive and time-critical orders to maintain customer satisfaction

Qualifications

  • An American accent is preferred
  • Must be strong in basic mathematical calculations (calculating discounts and taxes during operations)
  • Must be able to write chat messages and emails in a professional manner
  • Basic knowledge of international shipping is preferred

Salary Package / Timings

  • PKR 80,00 – 100,00
  • 5 PM – 3 AM (Pakistan Standard Time) Monday – Friday
  • Saturdays and Sundays are off

Location

DHA 2, Sector G, Islamabad

You are not expected to know all the software right off the bat. However, you must have the will to learn to succeed with us in the long term.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Rawalpindi
Full Address First Floor, Calling Tech, Saleh Manzil, B-43 Murree Rd, Block B Satellite Town, Rawalpindi, Punjab 46000, Pakistan
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Company Information

COMTECH BPO SOLUTIONS

COMTECH BPO SOLUTIONS is a leading business process outsourcing company based in Pakistan. Offering a wide range of tailored solutions in customer service, technical support, and back-office operations, COMTECH BPO Solutions is known for its efficiency, reliability, and high-quality services. With a strong team of skilled professionals and cutting-edge technology, the company helps businesses streamline their operations and enhance customer experience. Committed to delivering cost-effective solutions and driving growth for clients, COMTECH BPO Solutions is a trusted partner for outsourcing needs.