Pakistan Job

Customer Success Executive – Expansion Jobs at RepairDesk in Lahore, Punjab

RepairDesk
Published 12 months ago

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RepairDesk is currently accepting applications for the position of Customer Success Executive -Expansion in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

RepairDesk operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:RepairDesk
Position:Customer Success Executive - Expansion
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Software Development

Job Description

As a Customer Success Executive – Expansion, you have an exciting opportunity to shape the way we build relationships and upsell our products while ensuring customer expectations are being met. We are looking for strong communicators who have a natural sales instinct to be the face and voice for our RepairDesk customers.

Customer Success Executive – Expansion understands the importance of providing a superb customer experience and are committed to ensuring it happens during each customer interaction. You are an exceptionally clear communicator and have strong interpersonal and organizational skills, which enables you to build trust with potential RepairDesk customers.

Job Description:

  • Consistently achieve monthly and quarterly quota expectations
  • Proactively consult with customers in an outbound effort to uncover their unique needs and help advise on the best solutions for their business
  • Demo RepairDesk software and drive business reviews with existing customers
  • Be a crucial component of the Expansion sales process and work in partnership with SDRs, CSMs, Support, and other relevant departments to ensure an efficient and enjoyable customer experience

Requirements:

  • 3+ years in an upselling sales/success role, using both phone and email.
  • Experience consulting with B2B customers in the United States and Canada is highly preferred.
  • Experience with pricing and deal structure negotiations.
  • Strong ownership attitude from prospecting, demonstrations, to negotiations and closing.
  • The desire to work in a fast-paced environment that requires initiative and autonomy.
  • Highly organized and attach great importance to being punctual.

Future Growth & Benefits:

  • Health Insurance (IPD)- Self, Spouse & Children
  • Provident Fund
  • Paid Leaves (Casual, Medical & Annual)
  • Subsidized Lunch/Dinner
  • Maternity & Paternity Benefits
  • Long Service Awards & Recognition
  • Monthly allowances (Fuel, Parking, Mobile)
  • Quarterly Performance Bonuses
  • Paid Trips & Tours
  • Profit/Stocks Sharing Plan (Tenured Employees)

Hybrid Role: Three (03) Days onsite only

Location: Gulberg II, Lahore

Share/refer updated resume to [email protected]

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore
Full Address RepairDesk, Masood Anwari Rd, Block E1 Block E 1 Gulberg III, Lahore, Punjab, Pakistan
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Company Information

RepairDesk

RepairDesk is a leading company based in Pakistan that specializes in providing innovative repair shop management software solutions. With its user-friendly interface and comprehensive features, RepairDesk enables repair shop owners to streamline their operations and improve their efficiency. The company aims to empower small and medium-sized businesses in the repair industry by providing them with cost-effective and scalable software solutions. RepairDesk’s cutting-edge technology and dedicated customer support make it the go-to choice for repair shop owners looking to manage their businesses efficiently and drive growth.