Customer Success Specialist Jobs at Corvit Networks in Lahore, Punjab
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Welcome to our job portal, where Corvit Networks is offering exciting employment opportunities for the position of Customer Success Specialist in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Corvit Networks, we offer a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Corvit Networks, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Corvit Networks. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Corvit Networks |
| Position: | Customer Success Specialist |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Entry level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are searching for a dynamic and reliable individual to join our Customer Success team in the role of Customer Success Specialist. As part of this role, you will play a crucial role in establishing strong relationships with our clients and ensuring the seamless implementation of our platform.
Responsibilities:
- Address client queries promptly and professionally through various communication channels (e.g., phone, text, email, live chat).
- Facilitate product demonstrations and assist in the deployment process, driving product adoption through efficient onboarding and training procedures.
- Evaluate client requirements, conduct market research, and prepare relevant documentation to support product development and client success initiatives.
- Gather and relay customer feedback to the development team, offering valuable insights for product improvement.
- Set up demo accounts for demo environments and facilitate feature testing.
- Develop client communication materials and oversee the production of instructional videos/articles for self-guided learning.
Requirements:
- Bachelor’s degree in IT, Business, Engineering, or related field.
- Outstanding verbal and written English language communication abilities.
- 1-2 years of experience in account management and support, preferably in SaaS product support.
- Ability to troubleshoot issues related to laptops and mobile devices.
- Familiarity with Learning Management Systems (LMS) is preferred.
- Customer-centric approach with exceptional interpersonal skills.
- Demonstrated ability to work swiftly, attentively, and accurately.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Corvit Networks (Pvt) Ltd., 77 Street 112, Block G Gulberg III, Lahore, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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