Pakistan Job

Call Centre Customer Service Representative Jobs at TalkAgent in Lahore District, Punjab

TalkAgent
Published 6 months ago

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Company TalkAgent is offering job opportunities for the position of Call Centre Customer Service Representative in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 70,000 (per Month). However, the salary may vary depending on the company's decision.

TalkAgent operates in the Consumer Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:TalkAgent
Position:Call Centre Customer Service Representative
Region:Lahore District - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Consumer Services

Job Description

PLEASE ONLY APPLY IF YOU HAVE REVIEWED SALARY RANGE, JOB LOCATION AND TIMING, AND YOU ARE GENUINELY INTERESTED TO PROCEED. THANKS

We at TalkAgent are hiring customer service representatives to manage customer queries and complaints. TalkAgent is a reputable Call Center providing customer support for over a decade.

As a Customer Service Representative, you will act as a liaison, provide product/services information, answer questions, and resolve customer issues efficiently.

Responsibilities:

  • Manage incoming phone calls
  • Generate sales leads
  • Assess customers’ needs and achieve satisfaction
  • Build trust with customers through open communication
  • Provide accurate information efficiently
  • Meet sales targets and call handling quotas
  • Handle complaints and provide solutions
  • Take the extra mile to engage customers

Requirements:

  • High School Diploma or higher education
  • Excellent English communication skills
  • Previous customer support experience is a plus
  • Strong phone handling and active listening skills
  • Familiarity with CRM systems
  • Customer orientation and multitasking ability
  • Stay calm under pressure

Salary Range: 40k to 70k per month

Location: Defence Raya Fairways Commercial Center, Lahore

Job Timing:

  • 06:00 pm – 03:00 am
  • 10:00 pm – 07:00 am
  • 12:00 am – 09:00 am

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore District
Full Address Property Talk, 167-CCA 1, Sector C DHA Phase 6, Lahore, Punjab 54000, Pakistan
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Job Application Information

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Company Information

TalkAgent

Industry: Consumer Services

TalkAgent is a leading tech company based in Pakistan, specializing in innovative customer communication solutions. With cutting-edge AI technology, TalkAgent helps businesses enhance their customer service experience by providing personalized and efficient support. From chatbots to automated messaging systems, TalkAgent is transforming the way companies engage with their customers. Their commitment to seamless communication and exceptional service has made them a trusted partner for businesses looking to streamline their customer support operations in Pakistan.