Customer Experience Associate Jobs at Jupiter Power in Karāchi, Sindh
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Jupiter Power is thrilled to announce job openings for the position of Customer Experience Associate in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Other skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Jupiter Power, we operate in the Electric Power Generation industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Jupiter Power.
Job Information
| Company: | Jupiter Power |
| Position: | Customer Experience Associate |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Other |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Electric Power Generation |
Job Description
A Customer Experience Associate is responsible for ensuring positive interactions and excellent service for customers. As a Customer Experience Associate, you will be the first point of contact for customers, addressing their inquiries and providing solutions to issues they may encounter. Your main goal is to provide a seamless and enjoyable experience for customers, by being knowledgeable, empathetic, and efficient.
Key Responsibilities:
- Responding promptly to customer inquiries via email, phone, or chat.
- Resolving customer complaints and issues in a professional and timely manner.
- Identifying customer needs and preferences to offer personalized recommendations and assistance.
- Assisting with order processing, payments, and product/service information.
- Maintaining accurate and detailed records of customer interactions and transactions.
Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Ability to remain calm and patient in stressful situations.
- Strong problem-solving and decision-making abilities.
- Attention to detail and strong organizational skills.
- Previous customer service experience is preferred.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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